Refund Policy

Last updated: May 2025

Overview

At FunnyPetAI, we strive to provide the best AI-powered pet portrait generation service. This policy outlines our approach to handling concerns about generated images and billing issues.

AI Image Generation Disclaimer

AI image generation is a creative process that may not always produce perfect results. While our AI strives to create beautiful portraits of pets, the output can vary and may not always match expectations. Results depend on photo quality, AI interpretation, and other factors beyond our service's control.

Image Quality Concerns

If generated images don't meet your expectations, we encourage you to contact us. While we don't offer automatic refunds, we may attempt to regenerate images on a case-by-case basis to better match your preferences.

Please understand that AI generation results can vary, and not all regeneration attempts may produce the desired outcome.

Billing Issues

We will address legitimate billing concerns such as:

  • Duplicate charges or billing errors
  • Technical issues preventing access to purchased credits
  • Unauthorized charges on your account

General Policy

Credits are generally non-refundable once used for image generation. We do not offer refunds based on:

  • Subjective dissatisfaction with AI-generated content
  • User error or misunderstanding of service features
  • Changes in personal circumstances or needs
  • The inherent variability of AI image generation

Contact Us

For image quality concerns or billing issues, please contact our support team:

Email: FunnyPetAI@gmail.com

Please include details about your concern and your order information for faster assistance.

Policy Changes

We reserve the right to modify this policy at any time. Changes will be posted on this page with an updated date. Continued use of our service after changes constitutes acceptance of the modified policy.